Terms of Service

1. Acceptance of Terms

Welcome to Future Guide. These Terms of Service ("Terms") govern your use of our website futuree-guidee.com and our marketing education services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services. We may modify these Terms at any time, and your continued use constitutes acceptance of the updated Terms.

2. Description of Services

Future Guide provides marketing education courses and related services, including:

• Digital marketing fundamentals courses
• Social media marketing training
• Content marketing education
• Marketing analytics courses
• Online educational content and resources
• Newsletter and blog content

3. User Accounts and Registration

3.1 Account Creation

To access certain services, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Take responsibility for all activities under your account

3.2 Eligibility

You must be at least 18 years old to use our services. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Course Enrollment and Payment

4.1 Course Access

Upon successful payment, you will receive access to the enrolled course materials for the duration specified in the course description. Course access is personal and non-transferable.

4.2 Payment Terms

• All prices are in Canadian dollars (CAD) unless otherwise specified
• Payment is due at the time of enrollment
• We accept major credit cards and other payment methods as displayed
• All sales are final unless otherwise specified in our refund policy

4.3 Refund Policy

We offer refunds under the following conditions:

• Full refund within 14 days of purchase if less than 25% of course content has been accessed
• No refunds after 30 days from purchase date
• Refunds for technical issues that prevent course access
• Refunds are processed within 5-10 business days

5. Intellectual Property Rights

5.1 Our Content

All course materials, website content, and intellectual property are owned by Future Guide or our licensors. This includes:

• Course videos, audio, and written materials
• Website design and functionality
• Trademarks, logos, and branding
• Educational methodologies and frameworks

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our educational content for personal learning purposes only. You may not:

• Reproduce, distribute, or sell our content
• Create derivative works based on our materials
• Share your account access with others
• Use our content for commercial purposes without permission

6. User Conduct and Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, threaten, or abuse other users or staff
• Upload viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Use our services for spam or unsolicited communications
• Impersonate others or provide false information

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Course Completion and Certificates

8.1 Course Completion

Course completion requirements vary by course and are specified in the course description. Generally, completion requires:

• Viewing all required course materials
• Completing assignments and quizzes
• Meeting minimum participation requirements

8.2 Certificates

Upon successful course completion, you may receive a certificate of completion. Certificates are for educational recognition only and do not constitute professional certification or accreditation.

9. Technical Requirements and Support

9.1 Technical Requirements

To access our services, you need:

• A reliable internet connection
• A modern web browser
• Audio/video playback capabilities
• Ability to download and view PDF files

9.2 Technical Support

We provide technical support for course access issues during business hours. Contact us at +1 (506) 219-0509 or [email protected] for assistance.

10. Disclaimers and Limitations

10.1 Educational Purpose

Our courses are for educational purposes only. We do not guarantee:

• Specific career outcomes or job placement
• Particular income or business results
• Professional certification or accreditation
• That our content is suitable for all business situations

10.2 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

11. Limitation of Liability

To the maximum extent permitted by law, Future Guide shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for our services
• Issues arising from third-party services or content

12. Indemnification

You agree to indemnify and hold harmless Future Guide from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your misuse of our services
• Your violation of third-party rights
• Any content you submit or share

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not entitle you to a refund except as specified in our refund policy.

13.2 Termination by Us

We may terminate or suspend your access immediately if you:

• Violate these Terms
• Engage in prohibited activities
• Fail to pay required fees
• Pose a security risk to our services

14. Governing Law and Jurisdiction

These Terms are governed by the laws of Canada and the province where Future Guide is registered. Any disputes will be resolved in the courts of competent jurisdiction in Canada.

15. Communication and Notices

We may send you notices via email or through our website. You consent to receive communications electronically and agree that electronic communications satisfy any legal notification requirements.

16. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, or technical failures.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Future Guide regarding our services.

19. Contact Information

For questions about these Terms or our services, contact us:

20. Updates to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or website notice. Your continued use of our services after changes constitutes acceptance of the updated Terms.